Abuse and Bullying Advice

Bullying and abuse can happen anywhere – at school, at home, in your workplace or online and also comes in many different forms. Find out about different forms of abuse and where to contact help below.

Bullying is anything that someone does to make you feel frightened or bad about yourself, such as:

  • Calling you names
  • Making things up to get you into trouble
  • Hitting, pinching, biting, pushing and shoving
  • Taking things away from you
  • Damaging your belongings
  • Stealing your money
  • Taking your friends away from you
  • Spreading rumours
  • Threats and intimidation
  • Making silent or abusive phone calls
  • Sending you offensive phone texts.

It can really help if you talk to someone in your family, a carer, one of your friends, a teacher, or you can contact Childline at any time. It can also help to speak to a doctor; doctors are very sympathetic about the effects of bullying and yours may be able to write a note for the school explaining the effect that bullying is having on your health.

Cyber bullying

Cyber bullying is when a person, or a group of people, use the internet, mobile phones or other digital technologies to threaten, tease or abuse someone. It's against the law to bully someone in this way and if someone is being mean or threatening you, something can be done to stop them.

If you are being a victim of cyber bullying:

  • Talk to someone you trust like a parent or teacher as they can help you sort it out
  • Don’t reply to any messages you receive as this may encourage the bullies
  • Keep a copy of any abusive emails, texts or messages that you received and when they were sent to you
  • Block email addresses and/or complain to the host website.
  • The Child Exploitation and Online Protection Centre (CEOP) is where you can find help and advice about online safety and report online abuse.

How to get help

If you are being bullied, please get the support that you need as soon as possible, there are lots of organisations that can help:

Or contact the South Norfolk Help Hub:

Call 01508 533933
Text ADVICE followed by your message to 07860 017323
Email earlyhelphubsouth@s-norfolk.gov.uk

Domestic abuse can include any incident or pattern of incidents of controlling, coercive, threatening behaviour, violence or abuse between those aged 16 or over who are, or have been, intimate partners or family members regardless of gender or sexuality. 

The abuse can be:

  • Psychological
  • Physical
  • Sexual
  • Financial
  • Emotional.

Report abuse

If this is happening to you, it is important to remember that it is not your fault, it can be stopped and you need help and support to keep safe. If you feel in immediate danger as a result of domestic abuse, dial 999 straight away and wait in a safe place for the police to arrive.

How to get help

For general advice, information and support, please contact:

  • Norfolk Police call 101
  • 24 hour National Domestic Violence Helpline call 0808 2000247
  • Leeway Support call 0300 5610077               

Or contact the South Norfolk Help Hub on:

Call 01508 533933
Text ADVICE followed by your message to 07860 017323
Email earlyhelphubsouth@s-norfolk.gov.uk

There are many forms of child abuse. The main four types are:

physical abuse; sexual abuse; emotional (or psychological) abuse; and neglect.

Child abuse is any action by another person – adult or child – that causes significant harm to a child. It can be physical, sexual or emotional, but can just as often be about a lack of love, care and attention. We know that neglect, whatever form it takes, can be just as damaging to a child as physical abuse.

An abused child will often experience more than one type of abuse, as well as other difficulties in their lives. It often happens over a period of time, rather than being a one-off event. And it can increasingly happen online.

If this is happening to you, or you are worried about a child, please contact:

Norfolk MASH on 0344 800 8020
Or if it is an emergency 999
For more information on child abuse please visit NSPPCC website


Childline on 0800 1111 where there will be a trained person to help
For more information please visit the Childline website

A healthy relationship is one in which two people treat each other as equals - they trust each other and treat each other with respect. In a healthy relationship young people should feel respected, happy, cared for, supported and safe.

Teenage relationship abuse happens when one young person hurts or bullies another young person whom they are going out with/in a relationship with. If you are being bullied, talk to someone who you trust. 

How to get help

There are many organisations that can provide support and advice:

  • Relate Norfolk and Suffolk call 01603 625333
  • Bish      

Or contact the South Norfolk Help Hub on:

Call 01508 533933
Text ADVICE followed by your message to 07860 017323
Email earlyhelphubsouth@s-norfolk.gov.uk

Hate incidents can isolate and frighten individuals, cause tension in the wider community and are known to be under-reported.

What is a hate incident?

A hate incident is any incident which the victim, or anyone else, believes is based on someone’s prejudice towards them because of their:

  • Age
  • Race
  • Religion
  • Sexual orientation
  • Disability
  • Gender identity
  • Hate incidents can include:
  • Name calling
  • Physical attack
  • Vandalism
  • Hate mail and texts
  • Hate material on social media
  • Theft

We encourage anyone who has been victim of a hate incident or who has witnessed one to report it to the Police straightaway.

Reporting hate incidents

You can report a hate incident if you are a victim, if you have witnessed an incident, or on behalf of someone else and there are a number of ways to report a hate incident:

STOP HATE in Norfolk aims to create a consistent standard for tackling hate incidents and crime in Norfolk and provides a resource for everyone who wants to work towards tackling Hate in Norfolk. To access these resources click here.

Hate crime is something we are committed to stopping and we work closely with the Police and other partners to ensure you are able to get support and report incidents that have happened to you, or that you have witnessed.

The Norfolk County Council and Norfolk police have produced a leaflet and their websites have active links as below: