Contact us

How can we help you today?

Our website is the best place to find information and services from South Norfolk Council. You’ll be able to use our services whenever you need to and wherever you are.

You can search on our homepage for the information or service you are looking for or use the links at the top or bottom of the page. 

Reporting an emergency

If you need to contact us out of hours in an emergency please call 0800 3896109 and select the relevant option.

Contacting us by social media, online or phone

Like us on Facebook
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Online: Filling in our online enquiry form. Please complete all fields to help us deal with your enquiry more efficiently.

Phone: 01508 533701

Minicom/textphone: 01508 533622

Writing to us:   
South Norfolk Council
South Norfolk House
Cygnet Court
Long Stratton
Norwich
NR15 2XE

Visit us:
Our offices are in Long Stratton, just off the A140 midway between Diss and Norwich. For directions, plan your journey on Google Maps. Our office hours are:

Normal opening times

Monday to Friday: 08:15 - 17:00

Contacting your councillor or parish clerks

We publish contact details for all councillors and parish clerks in South Norfolk.

Giving us your feedback

Find out how you can comment on our services.

Freephone: 0800 3896109