We are currently asking people to only come into our offices for essential visits by pre-appointment. Where possible, people should contact us by phone or email or through our website. If you are a resident and need support relating to COVID-19 please call our Help Hub on 01508 533933.
For up-to-date information about our services and links to useful advice, see our Coronavirus page

What we do

Our vision

Our vision

Working together to create the best place and environment for everyone, now and for future generations.

Our priorities, our people, our approach

  • Growing the economy
  • Supporting individuals and empowering communities
  • Protecting and improving the natural and built environment, whilst maximising quality of life
  • Moving with the times, working smartly and collaboratively

Our Plan 2020-2024

Our Plan sets out the strategy for achieving our vision for our place over the next four years, including our ambitions for each of the four key priority areas highlighted above.

Delivery Plan 2020/21

The Delivery Plan sets out in more detail what we will do to achieve our vision for our place over the next year. It provides an overview of the key projects and programmes of work, alongside our business as usual activities. Included in the plans are delivery measures which we will use to measure our progress against our programme of work.


Our Constitution 

The Constitution sets out how we operate, how decisions are made and the procedures that we follow to make sure that these are efficient, transparent and accountable.

View the South Norfolk Council Constitution