Winter Weather Advice

During very cold weather and snow fall, please check here for the latest information and advice about office closures, local travel, school closures and tips on keeping warm and safe.

Emergency contact

Please note, in the event of our offices being closed, if you have an emergency related to homelessness or a vulnerable person, please call 01508 533633 / 0800 3896109.

Homelessness support

If you or somebody you know, or see, in South Norfolk is sleeping rough during the cold weather, please call us on 0808 168 2222 so we can provide access to emergency temporary accommodation during the current cold snap.

Bin collections – Service updates

Bin collections are currently running as normal.  Please check here for updates.

Road Gritting

Road gritting is the responsibility of Norfolk County Council.  For more information, click here for their website.  Or you can follow them on Facebook for regular updates.

Leisure Centres

Leisure Centres are open as usual.  Please check here for updates or on Diss, Long Stratton or Wymondham Facebook pages.

School Closures

Please use Norfolk County Council's website for school closures

Staying Warm and Well

Cold homes have a significant impact on people's health.  If you or someone you know needs help or advice on how to stay warm this winter, follow this link to find out how we can help.

Useful Links 

Social media

We will regularly post service updates to our Facebook and Twitter pages.