Noise and other complaints
We will investigate any issues that are affecting the use and enjoyment of your home in South Norfolk such as complaints about noise, smell, light, dust, smoke or chemical substances.
We appreciate that each case is different, but we may ask you to complete monitoring forms detailing times, dates and how you are being affected. On return of these monitoring forms we will review them and conduct a visit should they suggest a potential issue. In some cases, such as noise issues, we may ask you to install monitoring equipment in your property.