If you are a landlord renting out a property, the responsibility for paying council tax depends on what sort of letting arrangement you have.

When is the tenant responsible?

The tenant(s) is or are responsible for the council tax when you rent the whole of the property to one person or family, or to joint tenants. We send the bill to your tenant(s). 

When is the landlord responsible?

If you rent out the property to several people, and they each have an individual tenancy agreement to occupy only part of the building - called a 'House In Multiple Occupation' (HMO) - you are responsible for paying the council tax. We send the bill to you. 

It is important to let us know about tenancy changes as soon as possible.

How to inform us of a tenancy change

It is your responsibility as a landlord to advise us of any tenancy changes at your rental properties.

For any change, please confirm the below information:

  • Your name, address, and contact details
  • Name of the tenant(s)
  • Address of the property
  • Date of the change i.e. the date the tenancy starts or ends

It is important that we hold up-to-date information for you as a landlord, you can also use this link to provide details if you change your address, contact details, or eBilling preferences.

For properties that are empty and unfurnished, South Norfolk Council currently offers a discount of 100% for a period of up to one month.

It is at the discretion of the Local Authority whether any discount is offered for empty properties, and while some authorities do not offer any discount at all, South Norfolk have made the decision to continue to offer the one month empty period for the benefit of tenants and landlords alike.

This period starts from the day a property becomes unoccupied, regardless of any tenancy end date.

So for example, if a tenant leaves the property and removes the furniture, but their tenancy agreement does not end until two weeks later, the discounted period is shared between the tenant and the landlord. 

For furnished properties, a 5% discount is applied from the day a property becomes unoccupied.

By letting us know of any tenancy or occupation changes as soon as possible, we can make sure our information, and any discounts we apply, are correct.