Attention
We are currently asking people to only come into our offices for essential visits. Where possible, people should contact us by phone or email or through our website. If you need support, please call 01508 533933
For up-to-date information about our services and links to useful advice, see our Coronavirus page

Discretionary payments

The Discretionary Housing Payment (DHP) is a scheme which helps people who are getting either Housing Benefit, Local Housing Allowance, or the Housing Element of Universal Credit but do not receive the full amount. 

The Discretionary Housing Fund (DHF) is a local scheme which helps towards Council Tax payments. You do not have to be in receipt of support to make a claim. 

The scheme helps those who have special circumstances and need extra help. These payments are made at our discretion, the money available is strictly limited and each case is considered individually.

DHP/DHF is not a benefit entitlement, which means that in some circumstances we may not be able to help. If we are able to help it will be on a short term basis. We will make our advice services available to you as part of any help we can give and we may contact you to arrange an appointment before we make a decision. 

If you would like to make an application, please complete and return the application form.