If you are concerned about flooding and would like information and advice, please visit our flooding advice page. If you need any further information or guidance please call 01508 533633. If you are, or you know someone who is vulnerable and in need of help to manage the impact of flooding, please call 01508 533933.
For up-to-date information about our services and links to useful advice, see our Coronavirus page

Discretionary payments

The Discretionary Housing Payment (DHP) is a scheme which helps people who are getting either Housing Benefit, Local Housing Allowance, or the Housing Element of Universal Credit but do not receive the full amount. 

The Discretionary Housing Fund (DHF) is a local scheme which helps towards Council Tax payments. You do not have to be in receipt of support to make a claim. 

The scheme helps those who have special circumstances and need extra help. These payments are made at our discretion, the money available is strictly limited and each case is considered individually.

DHP/DHF is not a benefit entitlement, which means that in some circumstances we may not be able to help. If we are able to help it will be on a short term basis. We will make our advice services available to you as part of any help we can give and we may contact you to arrange an appointment before we make a decision. 

If you would like to make an application, please complete and return the application form.