Online Accounts

We currently provide 3 online accounts...

  • My Account - For residents to access Council Tax, Bin Collection and other services.
  • Leisure Portal - For membership and access to Wymondham, Diss and Long Stratton leisure facilities.
  • Planning Portal - For commenting and viewing planning applications and submitting plans etc.

We are working towards providing a single sign on process for all our customers to access all services through a single customer account.


Already registered for My Account?

If you have already registered for My Account, please log in here...


Register for My Account

If you are a resident of South Norfolk, register for My Account here...


By signing up for an account you can access your bin collection days, report a missed collection, view your council tax and benefits account, find your nearest polling station and more.


Leisure Account

You will need to sign in or register for a leisure account separately to access our leisure services...


Planning Portal

You will need to sign in or register for a planning portal account separately to access our planning services.