Grayam is key to pub's top rating


A local pub banned from selling food has turned its fortunes around and has been awarded the top rating of 5 in a recent food hygiene inspection by South Norfolk Council.

Back in May, the kitchen of the Cross Keys Inn in Wymondham was closed on the spot when, during a routine inspection, the Council’s Environmental Health Officer discovered poor hygiene levels that posed an imminent risk to public health.

Councillor Yvonne Bendle said: “We work with businesses to ensure they maintain high food hygiene standards, 95% of our business have a top score of 5 and 98% have 4 or above. But on very rare occasions, we have to act immediately to ensure the safety of residents and visitors.”

Shortly after the kitchen was closed, experienced publican Grayam Fox was appointed as the new manager, he said:

“We immediately got to work on the kitchen. We have a brilliant relationship with the Council’s Environmental Health Officer who gave us some really great advice. Also, one of our regulars is a specialist in industrial deep cleaning and he was able to provide some excellent support.”

Grayam organised for the kitchen to be thoroughly cleaned.

“Every bracket was removed and the walls and ceilings were scrubbed clean, we also repaired and cleaned the floor,” reveals Grayam, “we then thoroughly cleaned and remodelled the cellar.”

When the Council’s Environmental Health Officer Annmarie Leigh returned to the pub, she was amazed at the transformation and awarded Grayam and his team a 5 for their hygiene rating.

She said: “It was a remarkable turnaround and they have obviously worked hard and taken all the advice on board.”

To find out if an eatery you visit, or are planning to visit, has good hygiene standards visit: