We are currently asking people to only come into our offices for essential visits by pre-appointment. Where possible, people should contact us by phone or email or through our website. If you are a resident and need support relating to COVID-19 please call our Help Hub on 01508 533933.
For up-to-date information about our services and links to useful advice, see our Coronavirus page

Request it (request or book a service)

This page lists the current services which can be requested online. Click on a relevant link below to find out more information about that service.

  • Book a Bulky Waste collection
    Bulky waste includes large household items such as furniture, electrical items and white goods.

  • Commercial waste
    Request a quote to have your commercial waste collected and disposed of.

  • Customer feedback
    Provide us with compliments or make a complaint via this online form.

  • Event notification
    Request us to add an event you are hosting or running to our calendar of events.

  • Handy person
    Request a handy person to visit and help with installing small items that will help you to continue to live independently in your own home.

  • Independent living referral
    Apply for a Disabled Facilities Grant to help towards the cost of making changes to your home. 

  • Request for support
    Everybody needs a bit of extra support from time to time and the Help Hub makes sure people get that help as soon as possible, if they begin to experience difficulties. 

  • Pest control
    Our Pest Control Team provide an expert service for both domestic and commercial premises in South Norfolk.

  • Make a planning enquiry
    If you're planning to extend or make alterations to your home and you don't know what permission, if any, you need - fill out this form with the details.

  • Garden waste service
    We offer a reasonably priced garden waste service, supplying you with a brown garden waste bin which will be collected every two weeks (except over Christmas). All material collected is locally composted.

  • General enquiry
    Submit your questions to us online and we will respond as soon as possible.

  • Leisure centre class
    Book a class or activity at one of our leisure centres. Simply select the centre you want to do a class or activity at to see what is available and book it.

  • Find or comment on a planning application
    You can find details of current and determined planning applications and comment on any planning applications during the 21 day consultation period, either through our online planning system or in writing.

  • Book a child on Kids Camp
    Our exciting jam packed Kids Camp takes place every school holiday at Long Stratton High School and Wymondham Leisure Centre. Children aged 5 to 15 can enjoy a programme full of activities. Kids Camp is Ofsted registered, which means we accept childcare vouchers, making it more affordable for everyone.