Customer notice: please be aware we are unable to make any changes to council tax or housing benefit records on Friday 21 February due to production of the annual bills.
Our aim is to make it as convenient as possible for you to pay for services that we provide. We therefore offer a number of different payment methods.
We encourage you to pay by Direct Debit, as this is the quickest, safest and most cost effective way to pay for your Council Tax, Business Rates and many other services such as your Brown Bin.
It also helps to spread the cost of the service and you’re covered by the Direct Debit Guarantee.
If you're unable to sign up online, please download and complete one of our direct debit instruction forms:
Use our secure online payment facility to pay by credit or debit card for Council Tax, business rates, Housing Benefit overpayments, temporary accommodation and invoices (including garden brown bins).
We no longer accept Ping-it payments through our website, however you can still make payments through your Ping-it App. Search for South Norfolk Council and quote the appropriate Account Reference or Invoice Number.
You can pay for a range of services such as Council Tax, business rates, Housing Benefit overpayments, temporary accommodation and invoices (including garden brown bins) using a debit or credit card over the telephone. Simply call our automated payment line 0808 1787146 which is free to call and is open 24 hours a day.
Telephone/Internet banking or BACS
You can make your payment directly into our bank account using the details:
- Sort Code: 20-26-42
- Account Number: 83490173
It is essential that you quote your valid reference number if choosing this option.
Post Office and PayPoint