How can we help you today?
Our website is the best place to find information and services from South Norfolk Council. You’ll be able to use our services whenever you need to and wherever you are.
You can search on our homepage for the information or service you are looking for or use the links at the top or bottom of the page.
Reporting an emergency
If you need to contact us out of hours in an emergency please call 0800 3896109 and select the relevant option.
Reporting a missed bin
Please report a missed bin here.
Contacting us by social media
Contacting us online
Please fill in our online enquiry form, completing all fields to help us deal with your enquiry more efficiently.
Normal opening times
Monday to Friday: 08:15 - 17:00
Christmas opening times
Monday 23 December: 08:15 - 17:00
Tuesday 24 December: 08:15 - 14:00
Wednesday 25 December: Office closed
Thursday 26 December: Office closed
Friday 27 December: Office closed
Monday 30 December: 08:15 - 16:00
Tuesday 31 December: 08:15 - 16:00
Wednesday 1 January: Office closed
Thursday 2 January: 08:15 - 17:00
Friday 3 January: 08:15 - 17:00
Contacting your councillor or parish clerks
Giving us your feedback
Find out how you can comment on our services.
Writing to us:
South Norfolk Council
South Norfolk House
Our offices are in Long Stratton, just off the A140 midway between Diss and Norwich. For directions, plan your journey on Google Maps.
Contacting us by phone
Telephone: 01508 533701
Minicom/textphone (deaf or hard of hearing): 01508 533622
Freephone: 0800 3896109