We are currently asking people to only come into our offices for essential visits by pre-appointment. Where possible, people should contact us by phone or email or through our website. If you are a resident and need support relating to COVID-19 please call our Help Hub on 01508 533933.
For up-to-date information about our services and links to useful advice, see our Coronavirus page

Contact us

How can we help you today?

Our website is the best place to find information and services from South Norfolk Council. You’ll be able to use our services whenever you need to and wherever you are.

You can search on our homepage for the information or service you are looking for or use the links at the top or bottom of the page. 

Reporting an emergency

If you need to contact us out of hours in an emergency please call 0800 3896109 and select the relevant option.

Reporting a missed bin

Please report a missed bin here.

Contacting us by social media

Like us on Facebook
Follow us on Twitter

Contacting us online 

Please fill in our online enquiry form, completing all fields to help us deal with your enquiry more efficiently.

Normal opening times

Monday to Friday: 08:15 - 17:00

Contacting your councillor or parish clerks

We publish contact details for all councillors and parish clerks in South Norfolk.

Giving us your feedback

Find out how you can comment on our services.

Writing to us:   
South Norfolk Council
South Norfolk House
Cygnet Court
Long Stratton
NR15 2XE

Visit us:
Our offices are in Long Stratton, just off the A140 midway between Diss and Norwich. For directions, plan your journey on Google Maps

Contacting us by phone

Telephone: 01508 533701

Minicom/textphone (deaf or hard of hearing): 01508 533622

Freephone: 0800 3896109