Handyperson service
Summary
Our Handyperson service can help you get small home repairs fixed at a reasonable cost. The service is available for anyone on means-tested benefits who is either:
- over 60, or;
- registered disabled, or;
- suffering from long-term ill health.
The service is managed by our Care & Repair team, and uses local contractors. The leaflet and information below explains how the service works.
How to request the Handyperson service
Contact us online, by email or by phone - our details are at the foot of this page.
Downloads
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Further information
How much does it cost?
The cost is £10 for the first hour, plus materials. This can cover one or more jobs that can be completed in the hour.
You pay the handyperson £10 when they do the work. If materials are needed, you can supply these yourself or pay the handyperson to supply them. If the job takes over one hour an extra £10 is payable. No job likely to be over two hours will be taken on.
How do I get a job done?
- When you call, our Care & Repair team will check the job can be done, and that you qualify for the service;
- We will then contact a contractor in your area offering them the work;
- The handyperson will then contact you to make an appointment that suits you both.
We aim to have most jobs completed within four weeks of the handyperson first getting the request.
What jobs are covered?
The service is for small jobs and they will generally take an hour or less. It is definitely not for emergency works. For a full list of work that can and cannot be done, please download the leaflet (above).
Contact us
| contact officer/team: | Housing Renewal Team |
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| web: | online enquiry form |
| email: | housingrenewal@s-norfolk.gov.uk |
| telephone: | 01508 533705 |
| minicom/textphone: | 01508 533622 |
| address: | South Norfolk Council South Norfolk House Swan Lane Long Stratton Norwich NR15 2XE |
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If you need information in large print, audio cassette, braille, translation (written or verbal) or signed interpretation, let us know when you contact us.
