Home Options Information

Summary

Home Options is the new way you can apply for social housing and access other housing options - including shared ownership and key worker housing. You can register online at the Home Options website [external link].

Further information

About Home Options

Applicants to Home Options are prioritised according to their need.  Social housing for rent is advertised weekly and applicants can apply for properties if they meet the size requirements.

All properties are advertised on the Home Options website, through public access computers in libraries across the district and on digital television.

The application process

When you apply to the Housing Register and have supplied all necessary documents to verify your circumstances we will assess your application and put you in a band that reflects your housing need. We will give you your band, your bidding reference number and access to a full scheme user guide.

Bidding for properties (this means apply)

You can bid for properties in a number of ways:

  • Online using the Home Options website;
  • Using the automated 24 hour phone hotline;
  • By sending us a text message;
  • Through digital television, or;
  • By using one of the public access computers in libraries where staff are trained to help.

Full details of how to use each of the channels can be found in the Home Options User Guide [external link].

Help with using Home Options

If you think that you will need help in using Home Options, please contact us on 01508 5333751 or 01508 533744 or tell us on the application form. We have a number of ways we can help you.

Home Options partners

Home Options is a partnership between:

  • Broadland District Council
  • Norwich City Council
  • South Norfolk Council
  • Broadland Housing Association
  • Orwell Housing Association
  • Cotman Housing Association
  • Orbit Housing Association
  • Guinness Trust
  • Wherry Housing Association
  • Peddars Way Housing Association
  • Saffron Housing Trust
  • Hastoe Housing Association
  • Sanctuary Hereward
  • Places for People, and
  • Habinteg Housing Association
  • Granta Housing Society
  • Victory Housing Trust

External links

Home Options
Apply to get on our Housing Register, then start bidding for properties - everything can be done from this one single website.

Property Information Point
This site is part of the Greater Norwich Housing Partnership and provides information about your rights and responsibilities, services and advice, when privately renting or letting.


About links to other websites.

Contact us

contact officer/team: Housing and Advice Team
web: online enquiry form
email: homeoptions@s-norfolk.gov.uk
freephone: 0808 168 2222
telephone: 01508 533751/3744/3750/3752
minicom/textphone: 01508 533622
address: South Norfolk Council
South Norfolk House
Swan Lane
Long Stratton
Norwich NR15 2XE

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Last updated on: 11 May 2012