Home Options Information
Summary
Home Options is the new way you can apply for social housing and access other housing options - including shared ownership, private rented and key worker housing. You can register online at the Home Options website [external link] now, and start bidding for properties.
Further information
About Home Options
Home Options lets you apply for the housing option of your choice instead of having to wait for an offer from one of the three councils in the partnership (South Norfolk, Norwich City or Braodland Council).
All properties are advertised on the Home Options website [external link], through public access computers in libraries across the district, on digital telivision and in a weekly newsletter that you can pick up. A range of other housing options will also be available that you can apply for. These will gradually be added over the coming months, but not many will be available immediately.
The application process
When you have applied to the Housing Register (which you can do at the Home Options website [external link]) we will assess your application and put you in a band that reflects your housing need. We will send you your band, your bidding reference number and a full scheme user guide in the post.
Further information and guidance is available on the Home Options website [external link].
Bidding for properties
You can bid for properties in a number of ways:
- Online using the Home Options website;
- Using the automated 24 hour phone hotline;
- By sending us a text message;
- Through digital television, or;
- By using one of the public access computers in libraries where staff are trained to help.
Full details of how to use each of the channels can be found in the Home Options User Guide [external link]. You will also get a Home Options User Guide sent to you when you register.
To help you decide which properties to bid for you can see what priority of applicant was successful for recently let homes. This information will be available both in the newsletter and on the website.
Help with using Home Options
If you think that you will need help in using Home Options, please contact us on 01508 5333751 or 01508 533744 or tell us on the application form. We have a number of ways we can help you. Although library staff are available to help you at all times, we are also providing advice and assistance sessions in libraries in South Norfolk at the following times and locations:
- Mondays, 10am - 12 noon, Loddon;
- Mondays, 2 - 4pm Harleston;
- Wednesdays, 10am - 12 noon, Diss;
- Thursdays, 11am - 1pm, Hingham;
- Thursdays, 2 - 4pm, Wymondham;
- Fridays, 11am - 1pm, Costessey, and;
- Fridays, 2 - 4pm, Hethersett.
Home Options partners
Home Options is a partnership between:
- Broadland District Council;
- Norwich City Council;
- South Norfolk Council;
- Broadland Housing Association;
- Orwell Housing Association;
- Cotman Housing Association;
- Orbit Housing Association;
- Guinness Trust;
- Wherry Housing Association;
- Peddars Way Housing Association;
- Saffron Housing Trust;
- Hastoe Housing Association;
- Places for People, and;
- Habinteg Housing Association.
Related pages on this website
External links
Home Options
Apply to get on our Housing Register, then start bidding for properties - everything can be done from this one single website.
Contact us
| contact officer/team: | Housing and Advice Team |
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| web: | online enquiry form |
| email: | homeoptions@s-norfolk.gov.uk |
| freephone: | 0808 168 2222 |
| telephone: | 01508 533751 or 01508 533744 |
| minicom/textphone: | 01508 533622 |
| address: | South Norfolk Council South Norfolk House Swan Lane Long Stratton Norwich NR15 2XE |
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If you need information in large print, audio cassette, braille, translation (written or verbal) or signed interpretation, let us know when you contact us.
