How to contact South Norfolk Council
Summary
The fastest way to get in touch with us with any questions you have is to use our web enquiry form, but there's plenty of other ways to get in touch with your comments or enquiries - details below.
Further information
Contacting us by phone
Our main phone number is 01508 533633. Our Reception Team will be able to put you through to the right officer to deal with your query. Alternatively, take a look at our Who’s who at the council, which provides the key council contacts for each of our services.
Freephone Numbers
We also have freephone numbers for key services and contacts.
Main number: 0808 168 2000
Automated Touchtone Payments: 0808 178 7146
Council Tax: 0808 178 7141
Business Rates: 0808 178 7142
Benefits: 0808 178 7143
Sales Ledger team: 0808 178 7144
Car Park Enquiries: 0808 178 7145
Recycling Centre Enquiries: 0808 178 7147
Waste and Recycling: 0808 168 3333
Environmental Crime Team: 0808 168 2999
Environmental Services: 0808 168 4444
Fraud Hotline: 0800 389 6109
Housing Advice: 0808 168 2222
Planning: 0808 168 3000
Social media
Writing to the Council
Our postal address is:
South Norfolk House
Swan Lane
Long Stratton
Norfolk NR15 2XE
Take a look at our Who’s who at the Council for the names of our key service contacts so you know who to write to.
Visiting our offices
Our offices are in Long Stratton, just off the A140 midway between Diss and Norwich. For directions, see our Council offices page. Our offices hours are:
- Monday - Thursday: 8.45am - 5.00pm;
- Friday: 8.45am - 4.15pm.
Contacting your councillor or parish clerk
We publish contact details for all councillors and parish clerks in South Norfolk.
Council Information Centres
You can now access our services without coming to our offices in Long Stratton, by visiting the Council Information Centre at the Millennium Library in Norwich. Find out more about the Council Information Centre.
Related pages on this website
Contact us
| contact officer/team: | Reception Team |
|---|---|
| web: | online enquiry form |
| email: | reception@s-norfolk.gov.uk |
| telephone: | 01508 533633 |
| minicom/textphone: | 01508 533622 |
| address: | South Norfolk Council South Norfolk House Swan Lane Long Stratton Norwich NR15 2XE |
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Last updated on: 21 February 2013