Customer satisfaction survey results
Survey results
| Service | % of people satisfied with services | |||
|---|---|---|---|---|
| 2003 | 2006 | % change | ||
|
Overall satisfaction |
61% |
65% |
 |
+4% |
|
Handling complaints |
31% |
42% |
|
+11% |
|
Street cleanliness |
72% |
82% |
|
+10% |
|
Waste collection |
89% |
90% |
|
+1% |
|
Recycling facilities |
72% |
73% |
|
+1% |
|
Sports/leisure facilities |
48% |
55% |
|
+7% |
|
Parks & open spaces |
64% |
69% |
|
+5% |
Related pages on this website
Contact us
| contact officer/team: | Performance Team |
|---|---|
| web: | online enquiry form |
| email: | performance@s-norfolk.gov.uk |
| telephone: | 01508 533604 |
| minicom/textphone: | 01508 533622 |
| address: | South Norfolk Council South Norfolk House Swan Lane Long Stratton Norwich NR15 2XE |
|
|
|
If you need information in large print, audio cassette, braille, translation (written or verbal) or signed interpretation, let us know when you contact us.
