Changing the size of your wheeled bins

Summary

If you have moved into a house which has small bins and you would like them swapped to the larger size this will be done free of charge.

How to get a different size bin

  1. Contact us online (link under 'Online forms' below), or by e-mail, telephone or letter (our details are at the foot of this page);
  2. Information we will need from you:
    - your full name;
    - your full address including your postcode;
    - your home telephone number and a number which we can contact you on during normal office hours if this is different;
    - your email address (if applicable), and;
    - how you would like us to get back to you.

Online forms

Swap request form

Further information

Please note we only offer a standard size of bin. The dimensions of the 240 litre size bins are below:

240 litre bin

Height: 42 inches / 107 cm
Width: 23 inches / 59 cm
Depth: 28.5 inches / 72.5 cm.

Contact us

contact officer/team: Waste Services Customer Support
web: online enquiry form
email: ketteringham@s-norfolk.gov.uk
freephone: 0808 168 3333
telephone: 01603 810441
minicom/textphone: 01508 533622
address: Ketteringham Depot
Station Lane
Hethersett
Norfolk NR9 3AZ

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Last updated on: 28 April 2008