Clinical waste collections

Summary

The Council collects clinical waste from domestic premises free of charge.  Clinical waste includes incontinence pads, stoma bags and dressings.

Incontinence pads, urinary catheter bags/tubes and stoma bags should be double-bagged and placed in your black wheelie bin.  Should this extra waste become a problem please contact us.

Wound dressings, some forms of dialysis and some wound/blood catheters need a special collection.  Please contact us to arrange this.

We no longer collect sharps/needles.  Your local surgery should provide you with a sharps container.

How to request a clinical waste collection

  1. Contact us online, or by e-mail, telephone or letter (our details are at the foot of this page);
  2. Information we will need from you:
    - your full name;
    - your full address including your postcode;
    - your home telephone number and a number which we can contact you on during normal office hours if this is different;
    - your email address (if applicable);
    - the type of waste to be collected;
    - the amount to be collected each week;
    - if the collection is a temporary or permanent arrangement, and;
    - any details of carers.

Once we have this information it will take around seven -10 days to set up the collection service. The collection service providers will contact you in this time.

Contact us

contact officer/team: Environmental Support Officer
web: online enquiry form
email: envserv@s-norfolk.gov.uk
freephone: 0808 168 4444
telephone: 01508 533830
minicom/textphone: 01508 533622
address: South Norfolk Council
South Norfolk House
Swan Lane
Long Stratton
Norwich NR15 2XE

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Last updated on: 19 September 2011