Hazardous waste collections
Summary
We offer a service to collect substances classed as hazardous waste (paint, weed killers etc.) from households. We charge for this service and we have to take payment before we can arrange a collection. You will need to give us a list of all the items you want collected at the time of booking, along with your payment. For the current fee details see our service charges.
Norfolk County Council organise amnesty days for this type of waste, so it may be wise to check when their next event is before paying us to have your waste collected. They also have bins for disposal of paint tins at some of their recycling centres. See Norfolk County Council: hazardous waste for more details.
How to request a hazardous waste collection
- Contact us online (link under 'Online forms' below), or by e-mail, telephone or letter (our details are at the foot of this page);
- Information we will need from you:
- your full name;
- your full address including your postcode;
- your home telephone number and a number which we can contact you on during normal office hours if this is different;
- your email address (if applicable);
- how you would like us to respond to you;
- what type of waste is to be collected:
- the chemical contents (if known), and;
- the quantity you want collected.
Once we take the required payment, our contractors will arrange a time suitable with youto make the collection.
Further information
Payment
Payment must be made in advance. Payment can be made using a Debit/Credit Card, cheque, Postal Order or paying in cash at our office in Long Stratton.
If paying by cheque or postal order, we cannot book you in for a collection until the cheque/postal order arrives at our Long Stratton office. We will then call you back and book you in.
If paying by cheque please send an accompanying sheet with your name, address and contact information.
Please note: Paint is not considered hazardous if it is dried out. If the paint is in a tin and is dried out this can go in your regular grey refuse bin.
Related pages on this website
Contact us
| contact officer/team: | Environmental Support Officer |
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| web: | online enquiry form |
| email: | envserv@s-norfolk.gov.uk |
| freephone: | 0808 168 4444 |
| telephone: | 01508 533830 |
| minicom/textphone: | 01508 533622 |
| address: | South Norfolk Council South Norfolk House Swan Lane Long Stratton Norwich NR15 2XE |
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If you need information in large print, audio cassette, braille, translation (written or verbal) or signed interpretation, let us know when you contact us.
