Fridge & freezer collections
How to request a fridge/freezer collection
- Contact us online (link under 'Online forms' below), or by e-mail, telephone or letter (our details are at the foot of this page);
- Information we will need from you:
- your full name;
- your full address including your postcode;
- your home telephone number and a number which we can contact you on during normal office hours if this is different;
- your email address (if applicable);
- how you would like us to respond to you, and;
- the type of fridge or freezer you want collected.
Further information
About the service
We collect unwanted fridges, freezers or fridge-freezers from outside your premises within three working days, and a charge is made for each item - see our service charges.
Payment
Payment can be made via telephone using credit/debit card, or cheque/postal orders can be sent to us by post. See Making payments to South Norfolk Council for details.
This service does not include the collection of any other Bulky waste items.
Safety notice
As fridges and freezers can be a safety hazard for children, please remove or tape up the door and lay the item face down if possible.
Related pages on this website
Contact us
| contact officer/team: | Environmental Support Team |
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| web: | online enquiry form |
| email: | ketteringham@s-norfolk.gov.uk |
| freephone: | 0808 168 3333 |
| telephone: | 01603 810441 |
| minicom/textphone: | 01508 533622 |
| address: | Ketteringham Depot Station Lane Hethersett Norfolk NR9 3AZ |
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If you need information in large print, audio cassette, braille, translation (written or verbal) or signed interpretation, let us know when you contact us.
