Report drainage problems
Summary
If a sewage system becomes foul and needs unblocking, the responsibility for fixing it depends on whether the pipes leading from your home are classed as public or private. For some information on whether the pipes in and out of your home are private or public, see our page on Drainage & sewers.
How to report drainage problems
- Contact us online or by e-mail, telephone or letter (our details are at the foot of this page);
- Information we will need from you:
- your full name;
- your full address including your postcode;
- your home telephone number and a number which we can contact you on during normal office hours if this is different;
- your email address (if applicable);
- how you would like us to respond to you, and;
- full details of the problem.
Related pages on this website
External links
Drinking Water Inspectorate: private water supplies
The Drinking Water Inspectorate offers advice and good practice guidelines for maintaining your own private water supply.
Contact us
| contact officer/team: | Environmental Protection Support Officer |
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| web: | online enquiry form |
| email: | envserv@s-norfolk.gov.uk |
| freephone: | 0808 168 4444 |
| telephone: | 01508 533708 |
| minicom/textphone: | 01508 533622 |
| address: | South Norfolk Council South Norfolk House Swan Lane Long Stratton Norwich NR15 2XE |
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If you need information in large print, audio cassette, braille, translation (written or verbal) or signed interpretation, let us know when you contact us.
Last updated on: 01 July 2010