Garden waste bins
How to order a brown bin
- Download a brown bin application form (link below). The form also contains useful information on composting and a brown bin FAQ.
- Print the form, fill it out and send it to us at the address on the form.
- Alternatively, phone 01603 819991 and a form will be sent to you.
- Please note: we cannot take orders over the phone or via email.
Downloads
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Further information
The brown bin service
This service is intended for those households that are unable to take part in either home or community composting or choose not to use the free service provided at the household waste recycling centres. It replaces the temporary garden label scheme, an interim measure in areas not covered by the pilot brown bin service.
The facts
- A change to European legislation means we can no longer send garden waste to landfill;
- Almost 25% of what we throw away is garden waste;
- There are alternative ways of dealing with garden waste;
- We all have a contribution to make towards how we manage our rubbish and help reduce environmental damage.
Your options
1. Home composting – see our home composting guide and details of discounts on compost bins.
2. Norfolk County Council’s household waste recycling centres – the following recycling centres will continue to accept garden waste free of charge:
- Bergh Apton – Wellbeck Road;
- Ketteringham – Station Road;
- Morningthorpe – off Bungay Road (B1527), and;
- Wymondham – Near the fire station, Strayground Lane.
3. Brown bin – A brown bin can be ordered from us for an annual charge of £40 (£20 for those claiming council tax benefit, housing benefit or Pension Credit). The waste from the brown bin will be taken to a sub-contractor for composting.
Please note, if you receive a 25% single occupancy reduction in your council tax bill, you are not necessarily entitled to a reduced rate (£20) for a brown bin. If you are in any doubt as to whether you receive council tax benefit, please contact our Benefits Team - their contact details, and further information about benefits can be found in our Housing & Council Tax benefit pages.
Brown bin FAQs
Should I join the brown bin collection scheme?
If you cannot compost at home and cannot take your garden waste to a Household Waste Recycling Centre, then the brown bin scheme could be for you.
What will happen to garden waste labels?
These can no longer be used, but if you have any left over you can use them up in the normal way.
How much does it cost?
The service costs £40 per year (£20 if you are in receipt of Council Tax or Housing Benefit or Pension Credit) and once collections begin it will be emptied every two weeks, in the same way your green and grey bins are at present. You can share your bin - and the cost - with a neighbour.
What can go into the brown bin?
- All grass cuttings;
- hedge trimmings and small branches (4" diameter maximum);
- fallen leaves;
- plant prunings, and;
- cut flowers.
All of the material collected through the brown bin scheme is transported to a local site to be turned into compost.
What can't go in the brown bin?
- Kitchen waste (e.g. fruit and vegetable peelings, meat, egg shells, tea bags, coffee grounds);
- plastic bags;
- large items of garden waste such as tree trunks or fencing;
- general rubbish;
- soil;
- shredded paper, and;
- cardboard.
How can I order a brown bin?
Send the order form to us with your payment. Download the order form by following the link under 'Downloads' near the top of this page.
Where can I find out more?
Get in touch with us - our contact details are given below.
Related pages on this website
External links
Composting Association
This UK not for profit organisation is dedicated to promoting composting and good management. This website has a wide range of resources available. Membership is required to access some of the resources.
Norfolk County Council: environment
Environment pages from the Norfolk County Council website.
Contact us
| contact officer/team: | Brown Bin Team |
|---|---|
| web: | online enquiry form |
| email: | ketteringham@s-norfolk.gov.uk |
| freephone: | 0808 168 3333 |
| telephone: | 01603 819991 PLEASE NOTE: you cannot order a brown bin by phone or email |
| minicom/textphone: | 01508 533622 |
| address: | Ketteringham Depot Station Lane Hethersett Norfolk NR9 3AZ |
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If you need information in large print, audio cassette, braille, translation (written or verbal) or signed interpretation, let us know when you contact us.
