You will first need to register as a user of Alliance and Leicester BillPay and accept their terms and conditions. You will need to set up a payment profile and an account for the bill you wish to pay. To do that:

1. Visit the Alliance & Leicester BillPay website;
2. Follow the link on the left that says 'Register';
3. Enter your name & address, your email address and a password;
4. Click on the 'Submit' button to create your profile;
5. Choose South Norfolk District Council from the list of company names;
6. Select business rates, council tax or sundry income (e.g. if you have Sales Ledger invoices, or invoices for overpaid housing benefit);
7. Enter the appropriate account or invoice reference from the bill we have sent you;
8. You are then ready to make your payment, which can be by debit card only. You will receive online confirmation when your payment is accepted.
9. This service does not issue a receipt, but it does show you a history of the payments you have made through the system;
10. To access your profile and payments history in future, enter your email address and password in the 'log on' box on the BillPay homepage.