Comprehensive Performance Assessment (CPA)
Summary
Comprehensive Performance Assessment (CPA) is the framework we use to improve the services we provide to you. It allows us to set targets to improve our performance, and to monitor how we’re doing.
The first CPA inspection by the Audit Commission (in 2003) rated us as a 'Good' council with a good basis to deliver more improvement. We were then retested in 2007/08 and rated as 'Excellent'. Download both Audit Commission Inspection reports below.
Downloads
The following link(s) require a plug-in, and will open in a new browser window [
]. About downloading files.
Related pages on this website
External links
Audit Commission: CPA
Information on Comprehensive Performance Assessment, plus inspection reports on all UK authorities, from the Audit Commission.
Contact us
| contact officer/team: | Performance and Strategy Manager |
|---|---|
| web: | online enquiry form |
| email: | performance@s-norfolk.gov.uk |
| telephone: | 01508 533982 |
| minicom/textphone: | 01508 533622 |
| address: | South Norfolk Council South Norfolk House Swan Lane Long Stratton Norwich NR15 2XE |
|
|
|
If you need information in large print, audio cassette, braille, translation (written or verbal) or signed interpretation, let us know when you contact us.
