New era for leisure centre puts quality and customers first

A new era of improvement and potential investment begins at Wymondham Leisure Centre next month.

The management of the facility, which includes a swimming pool, gym and five-court sports hall, is being taken over by South Norfolk Council Leisure Services team from the beginning of April.

The Council has said it will use this golden opportunity to improve service quality and get customers involved in shaping the service.

Cllr Jane Walker, who leads on Leisure, Culture and Countryside for South Norfolk, said:

"We are delighted to have this opportunity to improve the standards of service in the building and improve quality.

"The customers we have, and the new ones we will attract, will also have a powerful voice in the centre's future when later this year, we launch our customer forum.

"The voice of young people will not be forgotten, and will be a key part of the new forum.

"Getting the leisure centre up to the quality we expect, and which our customers deserve, will take time and investment, but we are in this for the long term.

"The first improvement they will notice is a redecoration. This is just the start of what will be an exciting new future."

For the last 15 years, the centre has been managed by Leisure Connection Plc, on the Council's behalf.

On Sunday April 1st, control moves to the Council. There will be a low key celebration to mark the change-over, with a gift presented to the first customer arriving at the centre on Sunday.

More generally, South Norfolk Council is setting up a new leisure project board to examine the potential for investing around £5m across all the facilities it manages, including Wymondham.

A business case will be put forward to debate and decision by Councillors this Autumn.

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