Change of business address and empty properties

Summary

If there are any changes in your circumstances - such as a new address for your business, or you have a property that is empty - you need to tell us straight away, or else you could end up being over-charged.

How to tell us about a change of address or empty property

Online

  1. Tell us about the new address for your business by using our online form, which asks for:
    - name, contact details & account number (if you know it);
    - current/previous address;
    - new address, and;
    - moving in/out dates.

    By post

    1. Download and print the form (under 'Printable forms' below);
    2. complete the form, which asks you for:
      - the address of the property you are leaving;
      - details about the property you have left;
      - address of the new property (if applicable) and correspondence address (if different), and;
      - details of the new property.
    3. Return the completed form to the Business Rates Office at the address at the foot of this page.

    Printable forms

    The following link(s) require a plug-in, and will open in a new browser window [Icon for links opening in a new window]. About downloading files.

    PDF iconDownload the Change of Address/Empty Property form [PDF, 43 Kb] Link opens in a new browser window

    Further information

    Empty properties

    If you own or lease a property that is not being used and is empty of all stock and equipment you may be liable for an empty rate charge.

    For the financial year beginning on 1 April 2009 empty properties that have a rateable value of £15,000 or more are charged at 100% of the normal occupied rate. This changes from 1st April 2010 and empty properties that have a rateable value of £18,000 or more are charged at 100% of the normal occupied rate. For financial years beginning on and after 1st April 2011 empty properties that have a rateable value of £2,600 or more are charged at 100% of the normal occupied rate.

    Liability for the empty charge begins after the property has been empty for 3 or 6 months depending on the type of property:

    • Industrial property e.g. factory, warehouse, workshop, stores are exempt for the first 6 months of being empty then the 100% empty charge applies.
    • All other property e.g. retail warehouses, shops, showrooms, offices, public houses etc. are exempt for the first 3 months of being empty then the 100% empty charge applies.

    Exempt properties

    A property is exempt from unoccupied charge if any of the following apply:

    • The property has a rateable value of less than £15,000 for the financial year beginning 1st April 2009 or less than £18,000 for the financial year beginning 1st April 2010 or less than £2,600 for financial years beginning on or after 1st April 2011;
    • The building has been designated a listed building;
    • The building is owned by a charity or community amateur sports club;
    • Occupation is prohibited by law, or;
    • Action by the Crown or Local Authority prohibits the use of or acquiring it.
    • The company is in administration.

    Contact us

    contact officer/team: Business Rates Officer
    web: online enquiry form
    email: nndr@s-norfolk.gov.uk
    freephone: 0808 178 7142
    telephone: 01508 533885
    minicom/textphone: 01508 533622
    address: South Norfolk Council
    South Norfolk House
    Swan Lane
    Long Stratton
    Norwich NR15 2XE

    INTRAN interpretation service logo If you need information in large print, audio cassette, braille, translation (written or verbal) or signed interpretation, let us know when you contact us. About our translation services

    Last updated on: 10 March 2010