Change of business address

Summary

If there are any changes in your circumstances - such as a new address for your business, or you have a property that is empty - you need to tell us straight away, or else you could end up being over-charged.

How to tell us about a change of address or empty property

Online

  1. Tell us about the new address for your business by using our online form, which asks for:
    - name, contact details & account number (if you know it);
    - current/previous address;
    - new address, and;
    - moving in/out dates.

    By post

    1. Download and print the form (under 'Printable forms' below);
    2. complete the form, which asks you for:
      - the address of the property you are leaving;
      - details about the property you have left;
      - address of the new property (if applicable) and correspondence address (if different), and;
      - details of the new property.
    3. Return the completed form to the Business Rates Office at the address at the foot of this page.

    Printable forms

    The following link(s) require a plug-in, and will open in a new browser window [Icon for links opening in a new window]. About downloading files.

    PDF iconDownload the Change of Address/Empty Property form [PDF, 53 Kb] Link opens in a new browser window

    Further information

    Empty properties

    If you own or lease a property that is not being used and is empty of all stock and equipment, rates are charged at 50% of the normal occupied rate. The liability will begin after the property has been empty for three months.

    Exempt properties

    A property is exempt from unoccupied charge if any of the following apply:

    • The property has a rateable value of less than £2,200;
    • The building has been designated a listed building;
    • The building is classed as an Industrial property;
    • Occupation is prohibited by law, or;
    • Action by the Crown or Local Authority prohibits the use of or acquiring it.

    Contact us

    contact officer/team: Business Rates Officer
    web: online enquiry form
    email: nndr@s-norfolk.gov.uk
    freephone: 0808 178 7142
    telephone: 01508 533885
    minicom/textphone: 01508 533622
    address: South Norfolk Council
    South Norfolk House
    Swan Lane
    Long Stratton
    Norwich NR15 2XE

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    Last updated on: 07 April 2008