Change of business address
How to tell us about a change of address or empty property
Online
- Tell us about the new address for your business by using our online form, which asks for:
- name, contact details & account number (if you know it);
- current/previous address;
- new address, and;
- moving in/out dates.
By post
- Download and print the form (under 'Printable forms' below);
- complete the form, which asks you for:
- the address of the property you are leaving;
- details about the property you have left;
- address of the new property (if applicable) and correspondence address (if different), and;
- details of the new property. - Return the completed form to the Business Rates Office at the address at the foot of this page.
Printable forms
The following link(s) require a plug-in, and will open in a new browser window [
]. About downloading files.
Download the Change of Address/Empty Property form [PDF, 53 Kb] ![]()
Further information
Empty properties
If you own or lease a property that is not being used and is empty of all stock and equipment, rates are charged at 50% of the normal occupied rate. The liability will begin after the property has been empty for three months.
Exempt properties
A property is exempt from unoccupied charge if any of the following apply:
- The property has a rateable value of less than £2,200;
- The building has been designated a listed building;
- The building is classed as an Industrial property;
- Occupation is prohibited by law, or;
- Action by the Crown or Local Authority prohibits the use of or acquiring it.
Contact us
| contact officer/team: | Business Rates Officer |
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| web: | online enquiry form |
| email: | nndr@s-norfolk.gov.uk |
| freephone: | 0808 178 7142 |
| telephone: | 01508 533885 |
| minicom/textphone: | 01508 533622 |
| address: | South Norfolk Council South Norfolk House Swan Lane Long Stratton Norwich NR15 2XE |
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