Business continuity advice
Summary
Business Continuity is a plan to make sure that an organisation is able to carry out work in the event of an emergency, with no or minimal disruption to the public. Our Emergency Planning Team can give you advice on planning so your business can continue to function in an emergency - contact us for details.
How to get business continuity advice
- Contact us by e-mail, telephone or letter;
- Information we will need from you:
- your full name;
- your full address including your postcode;
- your home telephone number, and a number which we can contact you on during normal office hours if this is different;
- your email address (if applicable);
- how you would like us to respond to your enquiry, and;
- details of your enquiry.
Downloads
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Download the guide to business continuity planning [PDF, 3522 Kb] ![]()
Further information
What is business continuity?
Business continuity is a set of contingency plans for each of the services that we provide, to allow us to continue to serve you while dealing with a crisis situation.
These will normally be events such as a flood, fire, fuel crisis, loss of IT or power, significant loss of staff, or an environmental issue that prevents a key building from being occupied. The loss of communication to a business is the number one continuity risk.
Experiences with the fuel crisis and increased terrorist activity have shown us how important it is to be prepared.
For private industry, the lack of continuity plans may cost an organisation dearly.
For the public sector, the lack of plans may cost the public dearly – therefore it is essential that contingency plans are in place to help us to respond to any crisis quickly, efficiently and effectively.
Our Emergency Planning Team
The Emergency Planning Team are responsible for the co-ordination and on-going development of our corporate business continuity plans and giving advice to businesses on contingencies which will need to be in place in the event of an emergency.
External links
Norfolk Major Incident Team (NORMIT)
NORMIT aim to develop approaches to deal with major incidents such as fire, flood and plane crashes. Their website gives information on: how to become a member; training courses eg emergency plan writing and business continuity planning as well as relevant news items.
Norfolk Resilience Forum
The Norfolk Resilience Forum’s main function is to make sure the most effective contingency plans and procedures are in place to deal with a major emergency in Norfolk. Their website contains details of agencies who would be responsible for civil protection and advice on what to do in an emergency.
Contact us
| contact officer/team: | Emergency Planning Team |
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| web: | online enquiry form |
| email: | emergency.planning@s-norfolk.gov.uk |
| freephone: | 0808 168 4444 |
| telephone: | 01508 533630 |
| minicom/textphone: | 01508 533622 |
| address: | South Norfolk Council South Norfolk House Swan Lane Long Stratton Norwich NR15 2XE |
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If you need information in large print, audio cassette, braille, translation (written or verbal) or signed interpretation, let us know when you contact us.