How we pay benefits
Summary
Housing benefit
This is paid straight into your bank account every four weeks in arrears. If you are a Housing Association tenant, we can pay your benefit straight to your landlord. We have to pay your landlord if you owe eight+ weeks rent, and we won’t pay Housing Benefits by cheque.
Council tax benefit
This is paid directly to your council tax account, and a revised council tax bill will be sent to you.
How to get your benefits paid into your bank account
- Download, print and complete the BACS (Banks Automated Clearing Service) request form below;
- The form asks you for:
- your claim number;
- your name, address & telephone number, and;
- details of your bank account (sort code, account number, roll number, name & address of bank, the account holder's name). - Sign & date the form, then return it to the Benefits Team at the address below (also included on the form).
Printable forms
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]. About downloading files.
Contact us
| contact officer/team: | Benefits Team |
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| web: | online enquiry form |
| email: | benefitsmailbox@s-norfolk.gov.uk |
| freephone: | 0808 178 7143 |
| telephone: | 01508 533633 |
| minicom/textphone: | 01508 533622 |
| address: | South Norfolk Council South Norfolk House Swan Lane Long Stratton Norwich NR15 2XE |
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If you need information in large print, audio cassette, braille, translation (written or verbal) or signed interpretation, let us know when you contact us.
Last updated on: 07 April 2008